Have you seen our Getting Started Page ?
Frequently Asked Questions
How does a SkyNetPTT radio work?
SkyNetPTT uses custom made radios that instead of transmitting to each other they first transmit to a central server over (ROIP) Radio Over Internet Protocol. We use our own software that will come free on your handset already set up you just need to create your network via your portal log in.
OUR NETWORK COVERS 99% WORLDWIDE
What distance do your handsets cover?
Distance is no longer a problem in fact you can take one of our radios to Germany and another one to New Zealand it will be just the same as if you were standing next to the person you want to talk to.
Why not to each other direct like walkie talkies?
Traditional two way radio or (PMR) Private Mobile Radio will always be limited by distance & interference. SkyNetPTT works in a similar way to TETRA the system the police and other agencies use, it is very secure and no one else can hear or use your communications.
Can I use these handsets to talk to my existing radios?
Yes! Using our Radio interface we can enable our product to talk to your existing fleet of radios. Each interface is custom made for each customer so please contact us for more information
Can I use my radio as a normal telephone?
Yes just like TETRA your radio will be able to make and receive calls and text.
Can I use my own SIM card?
Yes the radio/phones are not locked to any GSM network any SIM will work, pay as you go or monthly. We recommend inserting two $5 dollar sim cards from each carrier whilst in Australia for the GSM connection or something similar low cost in your country.
Sometimes I hear transmissions come to the handsets at slightly different times?
As with any form of digital delivery (dab radio / satellite television / Tetra) there are a number of factors that can cause this, Its not normally a problem and only noticeable when you talk to people in earshot of each other, Things that will reduce this, try and keep all hardware your using the same (different devices decode information at different times) Try and keep on the same mobile network ( cross network communications means your data has to travel from one networks data centre to another, remember the delay is tiny and should never be more then one second,
I work in an office can I use it?
Yes we can supply you with a headset (or mic & speakers) and a PTT foot switch just press and talk, we can also set it all up for you online and show you how to use it. The headset and foot switch will be configured so you just need to plug it in and we will do the rest.
Why not just use a phone to talk to each other?
SkyNetPTT is almost instant, less than 1 second to the point of pressing the PTT on one radio to your voice coming out the other one or ones, plus you can talk up to 10000 at the same time, ideal for communications to field workers or patrol staff
What happens if I don’t have internet?
Your radio/phone can use WiFi .If you can’t get 4G, 3G or WiFi then sadly it will not be able to connect to our network however you still might be able to use it as a normal phone if you get enough signal.
Do you have dispatch software for control rooms or head office?
Yes! SkyNetPTT Premium is a complete dispatch system, you have complete control over your network. Minimum two user ID’s are required:
Assign jobs to users
Lone worker alarms
Users able to update the CADs